west real estate 5 star service

What Our Clients Are Saying...

"Our home of 14 years closed successfully today thanks to West Real Estate Group. We’re big fans of John, Derek, and Daniel. What a team they have, being able to cover for each other when, say, one of them is getting married, bouncing different ideas off of each other, working seamlessly together towards one end: selling our home. If you’re looking for a Realtor, think Realtor TEAM, not just individual.” -Steven and Tamara Reames

  “Derek, you were wonderful to work with. Kind, incredibly accommodating, respectful, patient, and never pushy. Thank you for making the experience so pleasant. We’ve already passed your card out to others!” -Ryan and Ja’Nette Spencer
 

"Derek Cassel was a tremendous help to us as we purchased our first home in Idaho. Having moved from out of state, we needed someone we could trust. His insight during the purchase, the construction, and even in recommending a lending institution proved invaluable. Derek is more than our Realtor, he is our friend. We wouldn’t use anyone else.” -Dean & Suzie Herring

 “I really can’t articulate how much I appreciate all of Keath’s hard work. I always felt like he was patient and had my best interest in mind. Without his guidance, I feel like I may have ended up in a place I didn’t totally love which is not the case. Keath always worked hard for me, and I would be proud to recommend him!” -Sarah Fuhriman

  “A big thank you to our Realtor Derek Cassel! He was wonderful to work with and helped us find our house in less than two months! Thanks again to him and John West!” -Tony and Brittany Nelson

 "It was nice to be informed throughout the process. There were no surprises! We felt like the team took the time to get to learn us and what we needed as sellers and buyers.” -Brad and Jennie Withers

 "You have been awesome to work with and we really appreciate your hard work. Thank you for all you did to get our family the home we really wanted. I couldn't think of anyone else we would rather do business with." -Spencer and Theressa Bingham

 
"John your kindness has always been apparent to us and that is what we admire the most about you. Not only is your heart in the right place, your work ethic and knowledge has made our experience with you one we will never forget.  We understand there are kinks in every road but knowing you were on our side and have always had our best interest in mind, we have been able to relax and enjoy where our lives are headed.God puts people in our lives for a purpose and teaches us so many things about ourselves and others along the way. We needed you and you just stepped up and took care of us like we were family. Thank you for that. Buying our home is something we will always remember and you have made it even more special. Thank you for all you did. Your service has gone way beyond any of our expectations. God’s blessings and I look forward to a continued friendship beyond the sale of our house.” -Elisha and Bruce Jahnke


"Nicole was wonderful. She kept us informed on everything and made weekly phone calls to make sure we were doing okay. She was available to us whenever we needed her. We will definitely be back in a few years when we are ready to buy again!" –Jessy and Stephanie Yates

 

"I have had the pleasure of working with John West twice, first as a mortgage broker on the purchase of my first home, and then as my Realtor when I needed to sell it several years later. In both cases, the service, skill, and communication were far above what you can expect from anyone else. He and his team went the extra mile for me in both situations, whether that meant spending hours on the phone with an insurance carrier in order to save me money on my mortgage, or personally overseeing a few small repairs that needed to be made to my home before it's sale as I was out of the state. From the moment I first called, he explained every detail of what needed to be done, regularly communicated with me about the status of the sale, and even spent a day at my home helping me stage and move furniture in preparation for going on the market. I always felt like he was spending every moment on getting my house sold, and was always available to answer any questions or listen to my thoughts. My home was one of at least half a dozen in my neighborhood that was for sale, and he managed to get my home sold in a much shorter than the market average amount of time, and even put a significant amount of money in my pocket by negotiating on my behalf. Of course, no Realtor can guarantee such things, and he never would make a promise that he could not keep, but going with John will at least guarantee that you have the most skilled, knowledgeable, and awesome team in your corner, which will give you the best chance of getting your home sold on time, and for the amount of money that you want. I could not ask for better experiences than the ones I had. The only unfortunate thing is that I moved too far away for him to help me when it comes time to buy another." -Eric Strayer



"We were lucky enough to get work with John, Derek and the West Real Estate team while we were both selling our old home on the Boise Bench and purchasing our new home in North Boise. The team method they have is incredible and ensures that through the trying process of real estate buying/selling we were never left out or felt unsure of our choices. There were weekly check-ins to ensure everyone was on the same page, positive attitudes, and a very realistic knowledge of the market and honesty with us as customers. With the West Real Estate team we were able to close on both homes on the same day and couldn't be happier with our new home and the decision to work with them. As an added bonus, they are environmentally friendly as a majority of the "paperwork" is actually done online, which expedites everything. We highly recommend West Real Estate for all buying and selling needs and have already recommended them to friends and family. If we sell our home in the future, they will be the team we hire." -Lucas and Megan Alton



“We not only bought our home through Derek Cassel, but then we also sold our home through the West Real Estate Group. We enjoyed working with both Derek, while buying our house, and with John while selling it. I cannot express how amazing these people are to work with. Both Derek and John go out of their way to make sure that you are happy 100 percent of the time during the buying or selling process. They care about your needs and they don’t try to push you into doing things that you don’t want to do. They keep you well informed and up to date all along the way. Would I recommend this company to people buying or selling a house? Oh, heck yes, 100 percent! They are amazing and do an amazing job. Derek worked hrs and hrs with us to find a home that worked for our needs, and John worked hard for us while selling our home; from the time our home went to the market to the time it closed was just over a month…he was AMAZING! Thank you, thank you, thank you! You guys do an amazing job and I will continue spreading good things about you and send business your way! Thanks again!” -Gary and Jenny Grant



“John West did an outstanding job of assisting us with the sale of our home. Complications and hurdles were promptly dealt with and the with minimal delay to our closing. Our home was sold in five days. John gave us his word that we would be in our new home as planned. John kept his word. Thanks for all you did John. We will be recommending you and your team to all wishing to sell their home.” -Gary and Melanie Quast

 

 “John gave great advice to get our home ready to sell and gave us enough information throughout the process to feel confident we got the best deal possible. Our house ended up selling on one day, above the asking price! We would recommend West Real Estate Group to anyone wanting a good, fair deal-buyer or seller!” -Nathan and Laura

 

“Keath was always available. He listened to our needs and made our purchase go smoothly. Furthermore, he was always professional and followed through with all agreements. We were always kept up to date. We would recommend him without hesitation. Thank you!” -Dennis and Elena Tyson 

 

“John kept in contact with us while we were preparing the home to list. When we were ready- so was he with comps & analysis. He promptly helped us set a price, listed the home, and we had an accepted offer within a day! He helped us negotiate with the buyer to pay 1/2 of an unexpected furnace replacement cost, and we closed early. Excellent! Thanks, John. ” -Dan and Jennifer Hagan 

 

“Derek was exceptional in every way! Very courteous, very informed, and stayed on top of communication. He was willing to give it 110% when it looked like my belongings would arrive before I did!” -Susan Stuck 

 

“John, I can’t express how well of a job you did for me. I will continuously refer you to my friends and family.” -Steve Blackmer 

 

“Nicole is a very very caring person who goes overboard for her clients. She made the whole experience fun. Will continue to give her information out to others.” -Toni Kingsley

 

"Thank all of you for your help and hard work through the entire process! It's been a pleasure working with you all and I will recommend each one of you to anyone I come across who is house shopping! God bless!" -Adam Stanwood